| About Technoworld Contact us We are here Delivery charges Our Terms and conditions Security policy Privacy policy Education Corporate Exports About TECHNOWORLD PLC
Technoworld PLC has now established itself as a leading reseller of Branded Computer products since 1995. Today when most resellers in the market are looking for new customers - we at Technoworld PLC have a long list of satisfied clients who return time and time again, which brings to us a large amount of business. This is possible only because of our quality and professional service, supported by THE BEST PRICE policy for all - no matter who or what size the customer is. Technoworld PLC is an IT provider specialising in the supply of LAPTOPS, Computer hardware and software, as well as a broad range of accessories, supplies and consumables. We have full range of networking products that makes us a single reliable source for all your computing needs. Our company is built on relationships with our customers, vendors and manufacturers to products we supply. Technoworld is an established partner/dealer with the following organisations: ACER, AST, APC, COMPAQ, HP, IBM, EPSON, KYOCERA, TOSHIBA, SAGE, OKI, IOMEGA, LEXMARK, MICROSOFT, ACER, NOVELL, NEC, APPLE, TULIP AND RS 6000. In recognition of the trend toward ‘one-stop’ shopping Technoworld PLC has been carefully developing partnership with major IT Suppliers over the past 10 years which allows us to offer our clients the widest possible range of expertise. We are confident that we can offer a total solution to all your IT needs. The Team
Technoworld PLC CONTACT TECHNOWORLD
SALES
Tel : 08708 11 22 44 Fax: 020 8200 6777
Email: sales@technoworld.com
Times: Mon-Fri 9.00am - 18.00pm
SUPPORT
Tel : 0871 666 3 555 Fax: 020 8200 6777
Email: support@technoworld.com
Times: Mon-Fri 10.00am - 16.00pm
TECHNOWORLD PLC
Unit B2
Connaught Business Centre
Hyde Estate Road
West Hendon
London
NW9 6JL
COMPANY REGISTRATION NUMBER : 3036218 VAT NUMBER : 656 836 103 WE ARE HERE CLICK HERE TO VIEW THE MAP DELIVERY CHARGES UK Mainland - Next Working Day £13.99
UK Mainland - Next Working Pre Noon £24.99
UK Mainland - Upto 3 Working Days £8.99
UK Mainland - Saturday £29.99
UK Mainland - Upto 6 Working Days £5.99
N.Ireland / I O Wight/Man 3 Working Days £21.99
Deliveries Outside UK Subject to Weight from £29.99 TERMS AND CONDITIONS OF SALE
1. GENERAL
All orders that are accepted and goods supplied are subject to the following express terms and conditions of Technoworld Plc whose registered office is at Unit B2, Connaught Business Centre, Hyde Estate Rd, London NW9 6JL, registered in England & Wales No. 3036218. Technoworld Plc may change these terms without notice to you in relation to future sales.
2. DESCRIPTION & PRICES:
(a)The description & prices of the goods you order will be as shown on the company website at the time you place your order. The goods are subject to availability and price changes. If the goods you have ordered are not available or has changed in price we will inform you as soon as possible and allow you to decide if you wish to proceed or cancel the order. If you cancel and payment has been made we will refund you in full.
(b)Goods are not supplied on a trial basis. Customers are responsible for verifying suitability and compatibility of equipment and applications before purchasing them.
3. DELIVERY & SHORTAGES:
(a) Delivery charges may be applicable to the order.
b) In the case of goods purchased by credit/debit card, those goods can only be shipped to the card holders registered statement address, unless the customer is known to Technoworld plc or certain proofs can be provided then goods can be shipped to an alternative address.
(c) If there is a change to the agreed delivery date then the buyer shall have the right to cancel the order and receive a full refund of the amount paid.
(d) If the delivery has been attempted on the agreed date and the buyer is not available to take delivery of the goods then an additional delivery charge may be applicable if the delivery is to be made again.
(e) Delivery dates and times are given in good faith but shall not amount to any contractual obligation to deliver at the times stated. Technoworld Plc will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.
(f) Upon taking delivery of the goods the customer should examine the goods and sign the delivery note. If there is a shortage details should be written on the delivery note. Furthermore if the goods are damaged and not acceptable please refuse delivery.
4. DISTANCE SELLING REGULATIONS 2000:
(a) All cancellations must be confirmed in writing, fax, email ( customerservice@technoworld.com ) or other durable notice and clearly addressed to: Customer Services. Technoworld PLC, Unit B2, Connaught Business Centre, Hyde Estate Road, London, NW9 6JL. Notification by phone is not sufficient.
(b) The Buyer may cancel the order, from the date of ordering to the day before the day of despatch of the order, without any charges and the Company will refund the Buyer in full by the original method of payment.
( c) The Buyer may cancel the order up to seven working days after delivery, (beginning the day after delivery). The Buyer must observe 4(a).
(d) The Buyer has a duty of care, under the regulations, to take care of the goods so that they may be re-sold again, by the Company. The Company will claim, from the Buyer, for the resulting loss in value for goods not kept in a reasonable condition. The Buyer must make the goods freely available at the original delivery address, to the Seller or his agent, within 21 days of cancellation, for collection on a working day. The regulations do not apply to unsealed licensed software. The Company will refund, less appropriate deductions (including courier delivery and collection charges), to the Buyer, within 30 days of the written notice of cancellation, by the original method of payment.
5. WARRANTY & RETURNS:
(a) The company supplies goods with the benefit of a 12 month manufacturer repair warranty for parts and labour only from the date of purchase. Warranty support may involve dealing directly with the manufacturer
where possible. .
(b) If the goods supplied develop a defect while under warranty or you have a complaint you should notify us in writing or e-mail customerservice@technoworld.com or call the support desk on tel. No. 0871 6663555 who will be able to advise you accordingly. For all returns you will be given a ‘Returns Authorisation Number’(RAN) and it would be helpful if you would mark the package with this no. in order for us to identify the returned item.
(c) Unwanted items returned after 7 days from date of delivery for refund or exchange, for whatever reason, will be at the discretion of the company and if accepted will be subject to a re-stocking charge of 25% or more of the purchase value.
Software items will not be accepted for return unless the goods are faulty or misdescribed or the shrink-wrap or copyright seal is intact. Items returned as faulty but found to have no fault (tested by manufacturer) may incur a testing charge, the value of which will be based on the cost to the Company without profit.
(d) Proof of despatch must be retained until the Company acknowledges safe receipt
(e) All packaging material should retained until the goods are fully tested and functional. If goods are returned they should be returned with the original packaging.
6 CONSEQUENTIAL LOSS:
The Company's liability will be limited to the value of the goods only and not for any consequential damages or losses howsoever caused.
7. DATA PROTECTION:
We will take all reasonable precautions to keep the details of your order secure but unless the company is negligent, we will not be liable for unauthorised access to information supplied by you.
8. GOVERNING LAW:
Unless otherwise agreed in writing, the laws of the United Kingdom Govern this contract.
BUSINESS CUSTOMERS - THE FOLLOWING TERMS ALSO APPLY.
Any topics covered above will be overwritten by the terms given below
9. WARRANTY & RETURNS:
a) The distant selling regulations do not apply to business purchases.
b) After having received delivery any failures or difficulties must be notified in writing within three working days of delivery.
c) For warranty repairs within the UK Mainland the Company will repair or replace, at its discretion, faulty equipment with no charge to the customer up to a period of 10 days from the date of purchase. For any subsequent warranty repair, it will be the customer's liability to pay all carriage charges.
d) In cases where the equipment manufacturer offers "On Site Warranty", the buyer will be responsible for contacting the manufacturer or its agents directly to obtain the services required. The Company will not be held responsible for the failure of the manufacturer or its agents to carry out the necessary repairs.
e) The company shall reject claims relating to: fair wear and tear, accidental or willful damage, abnormal working conditions, alteration, misuse, or failure to follow manufacture instructions.
f) For Non UK Mainland claims the customer will be responsible for all carriage/customs charges
to get the defective equipment repaired/replaced/returned under warranty.
g)Carriage charges will not be refundable in the event of any dispute arising on the contract.
h) Unwanted items for refund or exchange, for whatever reason, will be at the discretion of the company and if accepted will be subject to a re-stocking charge of 25% or more of the purchase value. Software items will not be accepted for return unless the goods are faulty or misdescribed or the shrink-wrap or copyright seal is intact. Items returned as faulty but found to have no fault (tested by manufacturer) may incur a testing charge, the value of which will be based on the cost to the Company without profit.
10. CANCELLATION:
All cancellations must be confirmed in writing, fax, email (customerservice@technoworld.com) and clearly addressed to: Customer Services. Technoworld PLC, Unit B2, Connaught Business Centre, Hyde Estate Road, London, NW9 6JL. Notification by phone is not sufficient. Acceptance of cancellation of an order shall be at the discretion of the Company. In certain instances where the Company has spent considerable effort in obtaining goods specially requested for by the customer, the Company might decide at its discretion not to allow cancellation of such order and any such acceptance may be subject to payment by the buyer of a cancellation charge, representing the Company's administrative costs involved
11. CREDIT & SETTLEMENT TERMS:
a) Prospective customers wishing to open a credit account will be required to complete an account application form, which will be supplied upon request. Government bodies wanting goods will be required to furnish an official order.
b) Where credit terms are allowed, terms of payment are strictly net and payable 30 days from the date of the Company's invoice. The company, at its discretion, reserves the right to implement charges on accounts outstanding beyond the time specified in this condition. A surcharge of 5% of the value of the goods ordered may be implemented if the payment due remains outstanding for the period of greater than 60 days after the date of the Company's invoice. Interest is applicable to outstanding amounts and the rate of interest charged shall be 2% per month from the due date until payment is made.
12. TITLE TO GOODS:
The Company and the buyer agree that until the Company has received fully cleared payment for the goods.
a) Property in the goods shall remain with the Company and the buyer shall hold the goods as a bailee and be fully accountable to the Company in respect thereof until such time as payment in full has been received by the Company for all goods supplied.
b) As bailer of the goods, the Company, by its employees or agents, shall (without prejudice to the buyer's continuing fiduciary obligations) be entitled to enter upon or into any land, buildings or vehicles where the goods, delivered to the buyer under this contract together with any interest or any other sum payable in respect of the goods under this contract, or part of them, are situated or are reasonably thought to be situated, to retake possession of the same.
13. BANKRUPTCY:
In the event of the buyer committing any breach of contract with the Company or if any distress or execution is levied upon the goods of the buyer offers to make any arrangement with or for the benefit of the buyer's creditors or commits any act of bankruptcy or, being a limited company, has a Receiver appointed of its undertaking or assets or any part thereof or, for the purpose of a reconstruction or amalgamation without insolvency, goes into liquidation, the Company shall thereupon be entitled without prejudice to its other rights forthwith to suspend all further deliveries until the fault has been made good or to determine the contract or any unfulfilled part thereof, at the Company's option to make partial deliveries
14. COMPATIBILITY:
All software items supplied are subject to Manufacturer's Licensing Agreement (excluding pre loaded software) the seal must not be broken if the conditions of the Licence are not acceptable.
7/10/04
Terms and Conditions are subject to change without notice. E.& O.E. SECURITY
Technoworld PLC has been established for over 10 years and so you can rest assured you are dealing with one of the largest and most experienced computer retailers in the country! First of all, when you type your credit card number and other details on the registration page, our Web site is in secure mode. This means that your browser encodes what you type, and our server decodes it. Anyone 'listening' to traffic en route can make no sense of it. This system, the 'Secure Socket Layer' works very well, and you can tell you are in secure mode when a little padlock appears on the bottom of the screen. Furthermore, we have internal security systems in place to safeguard any of this information being viewed or copied by staff.
Finally, we are registered with both 'Internet Shopping Is Safe' and 'Thawt Security' both of whom are trusted third parties who will confirm our registrations from the links on our home page. This has made the on line shopping experience at Technoworld PLC a pleasure to our customers for many years. Have peace of mind when shopping on-line by shopping at Technoworld PLC.
For any further queries regarding security please email security@technoworld.com PRIVACY POLICY
Technoworld PLC has been established for over 10 years and so you can rest assured you are dealing with one of the largest and most experienced computer retailers in the country! At Technoworld PLC your privacy is of paramount importance. Hence, we only have a single secure registration page from which you can enter the minimum amount of information we require in order to complete and dispatch your order correctly. This information is kept on our secure database and kept confidential. We do not sell or give the database content to any third parties for their use.
There is an opt in box on the registration page for inclusion on our marketing database but otherwise you can opt out via a link on any marketing eshot to unsubscribe. Our policy is not to send eshots to any customers that have opted out or unsubscribe.
We are registered under the Data Protection Act to hold personal electronic data; this requires us to using certain security procedures, which should safeguard the data.
As regards interception during transmission to us, please see our section on Security.
Any queries on privacy policy please email privacy@technoworld.com
Education
We supply many schools, colleges and universities across the uk and are happy to supply computer products to others on account with official purchase orders or special leasing terms. Please note we offer extra discounts on many products for the education market and as our prices are always low you can be assured of the best prices and service, give us a try and see for yourself.
Please email education@technoworld.com to see if your required product qualifies for educational discounts ( please also confirm the quantity and your full name and address )
Corporate
For any companies buying computer products and services regularly from us, we can provide a dedicated account manager with credit / leasing facilities subject to status and offer a one stop shop for thousands of products at very low prices and excellent service levels.
Export For all Export orders please email export@technoworld.com and note only orders above £ 5000 will be dealt with by our export department. We do offer VAT refund forms for tourists at £20 admin charge per order. |
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